Computer efficacy: Determinants, consequences, and malleability

William L. Gardner, Elizabeth J. Rozell

Research output: Contribution to journalArticlepeer-review

8 Scopus citations


This paper presents a model of the determinants and consequences of computer efficacy with particular attention devoted to the mediating processes through which users form efficacy judgements, including their analysis of task requirements, assessments of situational and personal resources/constraints, and attributional analysis of experience. Of particular interest to this paper are the attributional processes affecting computer efficacy. Recommendations for computer and attributional training are advanced.

Original languageEnglish
Pages (from-to)109-136
Number of pages28
JournalJournal of High Technology Management Research
Issue number1
StatePublished - 2000


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