AN Improvement in robustness of a system dynamics model for simulating cost of quality in manufacturing operations

Armando Elizondo-Noriega, Mario G. Beruvides, Naveen Tiruvengadam, David Guëmes-Castorena

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The use of System Dynamics to model, understand, and predict the behavior of complex systems has grown steadily over the last two decades. One complex phenomenon that has received considerable attention of researchers in the System Dynamics discipline is the Economics of Quality, specifically the Cost of Quality, in manufacturing organizations. The Cost of Quality is a composite of various costs associated with activities concerning defect prevention, appraisal, and both internal and external failure. There are at least five different studies that model Cost of Quality in an organization via System Dynamics, and of them, Visawan and Tannock's model provides the most comprehensive description of a manufacturing facility. However, other studies on the Visawan-Tannock model have identified an inherent flaw in the model in that it accepts one large investment intervention toward defect prevention activities to attain six-sigma-levels of operations: An obviously unrealistic behavior. This study proposes a correction to this identified flaw through the addition of an extra module to the Visawan and Tannock's model that has been tested for compliance with the reported values in the literature.

Original languageEnglish
Title of host publication2019 International Annual Conference Proceedings of the American Society for Engineering Management and 40th Meeting Celebration
Subtitle of host publicationA Systems Approach to Engineering Management Solutions, ASEM 2019
EditorsE. Schott, H. Keathley, C. Krejci
PublisherAmerican Society for Engineering Management
ISBN (Electronic)9780997519563
StatePublished - 2019
Event2019 International Annual Conference of the American Society for Engineering Management and 40th Meeting Celebration: A Systems Approach to Engineering Management Solutions, ASEM 2019 - Philadelphia, United States
Duration: Oct 23 2019Oct 26 2019

Publication series

Name2019 International Annual Conference Proceedings of the American Society for Engineering Management and 40th Meeting Celebration: A Systems Approach to Engineering Management Solutions, ASEM 2019

Conference

Conference2019 International Annual Conference of the American Society for Engineering Management and 40th Meeting Celebration: A Systems Approach to Engineering Management Solutions, ASEM 2019
Country/TerritoryUnited States
CityPhiladelphia
Period10/23/1910/26/19

Keywords

  • Model correction
  • Model improvement
  • Simulation

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