Administration and cross-functional teams in libraries: A case study in failures and solutions

Joy M. Perrin, Justin Daniel

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: The purpose of this paper is to assist library administration in avoiding cross-functional team pitfalls. Design/methodology/approach: This paper reports the results of years of cross-fucntiional teams at an academic Library. Reports results of years of cross-functional teams at an academic Library. Findings: Through shared trial and errors, readers will be able to avoid pitfalls and formulate questions not previously considered for their pursuit of cross-functional teams. Research limitations/implications: While this is a case study, the lessons learned can be applied at any library where cross-functional teams are considered. Originality/value: This study provides an account of teams at an academic library spanning a decade. Trials and tribulations are discussed.

Original languageEnglish
Pages (from-to)219-225
Number of pages7
JournalLibrary Management
Volume38
Issue number4-5
DOIs
StatePublished - 2017

Keywords

  • Administration
  • Cross-functional
  • Pitfalls
  • Teams
  • Web design
  • Website

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