A usability gap between older adults and younger adults on interface design of an Internet-based telemedicine system

Young J. Chun, Patrick E. Patterson

Research output: Contribution to journalArticlepeer-review

20 Scopus citations

Abstract

Internet-based telemedicine is becoming an effective tool to deliver home-healthcare services and health information on demand, especially in rural areas, where there is often a large elderly population with greater rates of preventable chronic diseases. However, the designs of current interfaces for these internet-based telemedicine systems do not take elderly user characteristics into consideration. This study conducted usability testing on the interface of an internet-based telemedicine system using two different age groups, young adults and older adults. Differences in overall performance and satisfaction between the two groups were identified. Based on these results, a future direction is suggested for the interfaces of internetbased telemedicine systems.

Original languageEnglish
Pages (from-to)349-352
Number of pages4
JournalWork
Volume41
Issue numberSUPPL.1
DOIs
StatePublished - 2012

Keywords

  • elderly users
  • interface design
  • internet-based telemedicine system
  • older adults
  • usability

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