A report on a novice user's interaction with the Internet through a self-voicing application

Keith S. Jones, J. Shawn Farris, Peter D. Elgin, Brent A. Anders, Brian R. Johnson

Research output: Contribution to journalArticle

5 Scopus citations

Abstract

This study used verbal protocol analysis to examine the behavior of an individual with visual impairment using a self-voicing application to find information on the World Wide Web. The results indicated that executing actions (such as typing or pressing keys) and interpreting the computer system's state (data gathering) were the most frequent and time-consuming tasks. Furthermore, the individual had difficulty determining the effects of her actions on the system and whether relevant information was present on a page. These results suggest that there may be problems in interfacing the user with the software and the way textual information is aurally displayed to the user.

Original languageEnglish
Pages (from-to)40-54
Number of pages15
JournalJournal of Visual Impairment and Blindness
Volume99
Issue number1
DOIs
StatePublished - Jan 2005

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