TY - CHAP
T1 - A goal programming model for evaluating outsourcing partners on a global scale
AU - Hoffman, James J.
AU - Walden, Erics
AU - Delgadillo, Francisco
AU - Bremer, Ronald
PY - 2006
Y1 - 2006
N2 - A critical concern for firms that decide to outsource their information technology (IT) functions (or other operational functions for that matter) is the evaluation on a global scale of potential outsourcing partners. In order for outsourcing to be successful, corporations must identify outsourcing partners that offer a good fit with the firm's overall outsourcing strategy. Unfortunately, little has been written to aid corporations in making complex decisions involving the evaluation of potential outsourcing partners. This chapter presents a goal programming model that combines the concepts of global outsourcing, the management science technique of goal programming, and microcomputer technology to provide managers with a more effective and efficient method for evaluating potential IT outsourcing partners. The chapter extends the existing literature on outsourcing by applying a computer optimization model to outsourcing partner selection in a way that has not been done before.
AB - A critical concern for firms that decide to outsource their information technology (IT) functions (or other operational functions for that matter) is the evaluation on a global scale of potential outsourcing partners. In order for outsourcing to be successful, corporations must identify outsourcing partners that offer a good fit with the firm's overall outsourcing strategy. Unfortunately, little has been written to aid corporations in making complex decisions involving the evaluation of potential outsourcing partners. This chapter presents a goal programming model that combines the concepts of global outsourcing, the management science technique of goal programming, and microcomputer technology to provide managers with a more effective and efficient method for evaluating potential IT outsourcing partners. The chapter extends the existing literature on outsourcing by applying a computer optimization model to outsourcing partner selection in a way that has not been done before.
UR - http://www.scopus.com/inward/record.url?scp=84901561835&partnerID=8YFLogxK
U2 - 10.4018/978-1-59904-195-7.ch015
DO - 10.4018/978-1-59904-195-7.ch015
M3 - Chapter
AN - SCOPUS:84901561835
SN - 9781599041957
SP - 283
EP - 298
BT - Outsourcing Management Information Systems
PB - IGI-Global
ER -