• 1639 Citations (Scopus)
  • 18 h-Index

Research output per year

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Scholarly Research

Other contribution
Other contribution

Fostering a Seamless Customer Experience in Cross-Channel Electronic Commerce

Song, J., Kim, M., Kim, J. & Baker, J., Dec 2013, Proceedings of the pre-International Conference on Information Systems (ICIS) Workshop on Business Processes and Services.

Research output: Other contribution