• 1593 Citations (Scopus)
  • 17 h-Index
19982019

Research output per year

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Scholarly Research

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2013

Fostering a Seamless Customer Experience in Cross-Channel Electronic Commerce

Song, J., Kim, M., Kim, J. & Baker, J., Dec 2013, Proceedings of the pre-International Conference on Information Systems (ICIS) Workshop on Business Processes and Services.

Research output: Other contribution